Delivery & Returns Policy

We have been selling roof racks, boxes and cycle carriers online for many years and know how important the delivery service is. We only work with reputable delivery companies that are able to offer a fast and reliable delivery service. All orders are sent by recorded delivery. Someone will need to be at the delivery address to receive, check and sign for the delivery.

Orders are normally despatched within 24 hours.

Small items are normally sent by 1st Class recorded post. Roof racks and larger items are sent by courier on an overnight service.

Note: We can deliver to your work address if this is more convenient.
Read our Terms & Conditions for further information

Click & Collect


Click & Collect (FREE)

We offer a click and collect service, place your order online and we'll contact you to arrange collection at your convenience.

Collection locations include

  • Kayaks & Paddles - Plymouth, PL21 9RL
  • Bournemouth Canoes - Poole, BH16 5BW
  • Brighton Canoes - Newhaven, BN9 0DH
  • Cornwall Canoes - St Columb Road, TR9 6PZ
  • Manchester Canoes - Warrington, WA1 4RX
  • Norfolk Canoes - Norwich, NR5 0JU
  • Southampton Canoes - Totton, SO40 3SA

Click Here - To Find Your Nearest Store

Carriage Prices

Carriage prices are shown in the shopping basket.

Carriage for orders containing a roof box will be higher due to surcharges from UK couriers for bulky goods.

Returns Policy

You are encouraged to discuss your intended purchase with us should you require any additional information that leads you to making an informed purchase. 

Non-warranty product returns will be exchanged or refunded (excluding postage costs) provided the product is returned in the supplied condition, unused in its original undamaged packaging & is in a re-saleable condition within 14 days of purchase.

A return for refund made after 14 days of purchase may incur a 15% restocking charge

Costs incurred in returning goods is the responsibility of the you the consumer.

Read our Terms & Conditions for further information


Click & Collect from any of our stores

Opening Hours

09:30 - 17:30

09:30 - 17:30

09:30 - 17:30

09:30 - 17:30

09:30 - 17:30

10:00 - 17:00









Need assistance?

For help or advice,
call us on

01752 896466


Click & Collect

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Delivery Information

We offer a nationwide delivery service.

About Us

We are part of The Canoe Shops Group.

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